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Programmes

JigsawA programme is an integrated set of modules covering a variety of topics. For instance our Executive Perspective Programme brings together the core knowledge, skills and tools relating to the strategic, marketing and financial dimensions of a manager's role. The programme can, of course, be customised to address the specific issues facing your business.

Generally a programme will make extensive use of our LMS to provide delegates with support materials, coordinate assignments, enable communication with course tutors, test knowledge and allow delegates in different geographical locations to work together easily.

The case for The Executive Perspective Programme

All managers require:

This does not mean that engineers have to become experts in direct mail or that personnel managers need to understand media planning. It simply means that every decision made in a business should be set within the context of meeting customers' needs within a competitive environment. If everyone understands real customer needs and how customers make buying decisions then they will be much better able to support the generation of revenues and the development of the company's brand.

Because the more the organisation is attuned to the competitive environment and how it is changing, the more likely it is that the firm can retain its competitive advantage. Being attuned is not simply being aware of what changes are taking place, it is understanding the potential implications of such changes.

A second reason is that if managers have strategic understanding they are likely to be more effective in implementing strategy. Successful implementation depends on strategy being converted into hundreds of tiny tasks completed each day by people throughout the organisation. Clearly the opportunities for going off-course are immense. There are decisions that have to be made based on "judgement"; and the manager with a strategic perspective is better-placed to make that judgement call.

With financial understanding managers will be better able to plan, measure and justify their actions. Managers particularly need a better understanding of intangible performance drivers and their relationship with conventional accounting. For instance, skills, brand and relationships are perhaps the most important asset s possessed by most companies and yet they do not appear in the balance sheet, except indirectly as costs.

Managers that understand concepts such as value management are likely to build long-term sustainable competitive advantage rather than become hostages to short-termism.


The programme offers several advantages:

 


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"The marketing concept, if it is to work at all, has to be understood and practised by all executives in a firm"

Malcolm McDonald


"Organisations today need a language for communicating strategy ... Success comes from having strategy become everyone's everyday job."

Kaplan & Norton


"However lean and fit an organization, it still needs a brain. But the brain we have in mind is not the brain of the CEO or strategic planner. Instead it is an amalgamation of the collective intelligence and imagination of managers and employees throughout the company, who must possess an enlarged view of what it means to be 'strategic'." >

Hamel & Prahalad


"Accounting profits encourage an excessively short-term view of business. They also encourage an under-investment in information-based assets - staff, brands, and customer and supplier relationships. In today’s information age, the accounting focus only on tangible assets makes little sense now that these intangible assets are the overwhelming source of value creation."

Peter Doyle

 

www.hardskills.co.uk

competitive learning

01787 222 534